Information Provided Under Japan's Act on Specified Commercial Transactions
- Sales Price
Price shown is final. Additional fee is required for shipping and handling. Customer is responsible for all import duties.
- Timing and Method of Payment of Price
We accept credit card only.
- Returns Policy
Due to the inconsistent nature of the materials and hand-made process, these specifications may slightly vary for each product. Wood grain is different for each product and may contain some knots or natural smudges.
Customer may return a defective product to MOKU for repair or replacement within 7 days from the date of receipt. The Customer shall be responsible for all shipping costs.
- Delivery Period for Services or Goods
- We ship our products worldwide via Japan Post.
- It usually takes 7 ~ 15 days
- Tracking number is not provided.
- Shipping fee is 1,000 Yen per package.
- Shipping is free for an order over 10,000 Yen
- Name and Contact Information of Company
Please email us at "info(at)moku-woodware.com"
Please replace (at) with @
>>>>> Limitation of Warranty <<<<<
MOKU shall not be liable for any direct, indirect, special, incidental or consequential damage arising out of the use of its products.