Information Provided Under Japan's Act on Specified Commercial Transactions

Sales Price

Price shown is final. Additional fee is required for shipping and handling. Customer is responsible for all import duties.

Timing and Method of Payment of Price

We accept credit card only.

Returns Policy

Due to the inconsistent nature of the materials and hand-made process, these specifications may slightly vary for each product. Wood grain is different for each product and may contain some knots or natural smudges.

Customer may return a defective product to MOKU for repair or replacement within 7 days from the date of receipt. The Customer shall be responsible for all shipping costs.

Delivery Period for Services or Goods

- We ship our products worldwide via Japan Post.
- It usually takes 7 ~ 15 days
- Tracking number is not provided.
- Shipping fee is 1,000 Yen per package.
- Shipping is free for an order over 10,000 Yen

Name and Contact Information of Company

Please email us at "info(at)"
Please replace (at) with @

>>>>> Limitation of Warranty <<<<<
MOKU shall not be liable for any direct, indirect, special, incidental or consequential damage arising out of the use of its products.