This is MOKU web store. For product info, please visit our product page: http://moku-woodware.com/ >>>>> We ship worldwide <<<<< - We ship our products worldwide via Japan Post. - It usually takes 7 ~ 15 days - Tracking number is not provided. >>>>> Acceptable Payment <<<<< We accept credit card only. >>>>> Inquiry <<<<< Please email us at "info(at)moku-woodware.com" Please replace (at) with @ >>>>> Limitation of Warranty <<<<< MOKU shall not be liable for any direct, indirect, special, incidental or consequential damage arising out of the use of its products. >>>>> Return Policy <<<<< Due to the inconsistent nature of the materials and hand-made process, these specifications may slightly vary for each product. Wood grain is different for each product and may contain some knots or natural smudges. Customer may return a defective product to MOKU for repair or replacement within 7 days from the date of receipt. The Customer shall be responsible for all shipping costs.